Home Boiler Care,
Done Properly.
Servicing, repairs and new boilers for homes across Medway and Maidstone. We're a family‑run, Gas Safe registered firm in Rainham, and we take emergency callouts.
4.9 on GoogleRead our 82 reviews
Gas Safe registered engineersFamily‑run since 201612‑month workmanship guarantee on labour
Why choose us
A real local firm,
on the public record.
Every fact here links to a public source, so you don't have to take our word for it.
2016
Established as a limited company
BCKL Group Limited · Company no. 10279529
Family‑run
Directed by Mick and Christine Holding
Listed on the Companies House officers register
12 months
Workmanship guarantee on labour
Parts are covered by the manufacturer's warranty
Our services
What we do, from
repairs to new boilers.
For homeowners and landlords across Medway, Maidstone and nearby.
Emergency calloutsMost new boilers fitted within a day
Boiler repairs
Emergency callouts
No heat or hot water? We find the fault, tell you what's wrong and fix it.
More about repairsBoiler servicing
Yearly, or included in a care plan
A yearly check of the flue, sensors and gas safety, which also keeps your manufacturer's warranty valid.
More about servicingNew boilers
Most fitted within a day
Worcester Bosch, Vaillant and the other main makes. We talk you through the options first.
More about new boilersLandlord gas safety
CP12 certificates
Gas safety checks and CP12 certificates for rented homes.
More about CP12sCentral heating and plumbing
Beyond the boiler
General heating and plumbing jobs as well. If it's not listed here, ring and ask.
Ask about heating and plumbingPlans and pricing
Boiler care plans,
from £14.99 a month.
Spread the cost of your yearly boiler service and gas safety inspection. Start with your boiler’s age, then choose how much breakdown labour you need.
Monthly Direct DebitsLocal Gas Safe registered engineers
Essential Gas Care
For boilers up to 6 years old
£14.99per month
Breakdown labourNot includedAvailable from Standard
- Annual boiler service
- Gas safety inspection & certification
- Priority booking
- Priority emergency allocation, not included
Standard Gas Care
For boilers up to 10 years old
£29.99per month
Breakdown labourUp to 90 minutesper membership year
- Annual boiler service
- Gas safety inspection & certification
- Priority booking
- Priority emergency allocation, not included
Recommended
Complete Gas Care
For boilers up to 12 years old
£39.99per month
Breakdown labourUp to 3 hoursper membership year
- Annual boiler service
- Gas safety inspection & certification
- Priority booking
- Priority emergency allocation
Legacy Gas Care
For boilers 12 to 18 years old
£59.99per month
Breakdown labourUp to 4 hoursper membership year
- Annual boiler service
- Gas safety inspection & certification
- Priority booking
- Priority emergency allocation
Not sure how old your boiler is? Ring or WhatsApp us and we’ll help you pick.
Reviews
What our customers say,
4.9 on Google.
Real reviews from homeowners across Medway and Maidstone, straight from our Google Business Profile.
About us
BCKL is a family firm,
run by Mick and Christine Holding.
Most of our work comes from customers who've used us before, or were told about us by someone who has. So we do the job properly, not just quickly.
369 Pump Lane, Rainham ME8 7TJCompany no. 10279529
Emergency callouts
No heating or hot water?
That's what our emergency line is for.
Tell us what the boiler is doing and we'll get an engineer to you as soon as we can, anywhere in Medway or Maidstone.
Call us
01634 926777How we work
Repair or replace?
We'll tell you straight.
If a repair makes more sense than a new boiler, we'll say so. Some boilers are worth repairing and some aren't, and the choice stays yours.
How a repair works with us
You ring or WhatsApp us and tell us what the boiler's doing.
An engineer finds the fault and talks you through the options in plain English.
Nothing gets done until you've said go ahead.
Questions
Your questions,
answered plainly.
Straight answers to the things people ask us most. If yours isn't here, ring or WhatsApp us.
Can you come out in an emergency?
Yes. Ring 01634 926777, tell us what's happened and we'll get an engineer to you as soon as we can.
Which boiler makes do you work on?
Worcester Bosch, Vaillant, Viessmann, Ideal, Baxi, Alpha, Potterton and Glow-worm. If yours isn't on the list, ring and ask.
How long does a new boiler take to fit?
Most are fitted within a day. We go through it with you beforehand, so you know what to expect on the day.
Do I really need a yearly service?
It keeps your boiler safe and your manufacturer's warranty valid. We do a visual inspection, check the flue and sensors, and test the gas safety.
Do you do landlord gas safety certificates?
Yes. We carry out the yearly gas safety check on rented homes and issue the CP12 certificate.
Are your engineers Gas Safe registered?
Yes, all our engineers are Gas Safe registered. Always ask to see an engineer's Gas Safe ID card. You can check any engineer on the Gas Safe Register.
What does your guarantee cover?
Our labour carries a 12-month workmanship guarantee unless otherwise stated. Parts are covered by the manufacturer's warranty. Customer-supplied parts aren't guaranteed, and the guarantee doesn't apply where a system is poorly maintained, altered, damaged, misused or affected by a pre-existing fault. Full details are in our Terms of Trade.
Do you cover my area?
We're based in Rainham and work across Medway (Gillingham, Chatham, Rochester and Strood), Maidstone and nearby parts of Kent. Not sure? Ring and ask.
Still stuck?
Ring or WhatsApp, whichever's easier
Emergency calloutsRing 01634 926777Medway, Maidstone and nearby
Get in touch
Ring us,
or send a WhatsApp.
Ring us if your boiler's broken down. For a service, a new boiler or a landlord certificate, tell us what you need and we'll find a time that suits you.
Emergency calloutsGas Safe registered
Send us an enquiry
For a service, a new boiler or a gas safety certificate. If your boiler has broken down, it's quicker to ring.
Where we work
Medway, Maidstone and nearby parts of Kent
- Rainham
- Gillingham
- Chatham
- Rochester
- Strood
- Maidstone
Find us369 Pump LaneLower Rainham Road, Rainham, Gillingham ME8 7TJ
Open in Google Maps